Privacy Policy

Smiling Singing Telegrams website is owned by Smiling Singing Telegrams, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Smiling Singing Telegrams, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Smiling Singing Telegrams website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Privacy Policy for Elvis Singing Telegrams Website

Effective Date: 10/17/2024

At Smiling Singing Telegrams, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including Elvis Singing Telegrams and related products. By using our website or services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, or engage with our services. The types of information we may collect include:

a. Personal Information:

• Name

• Email address

• Phone number

• Payment details (processed securely through third-party payment providers)

• Any other information you provide when personalizing a telegram (e.g., recipient’s name, special message)

b. Non-Personal Information:

• IP address

• Browser type and version

• Operating system

• Pages viewed on our site

• Time and date of visit

• Referral source

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, as well as to communicate with you. Specifically, we use your information for the following purposes:

• Order Processing: To manage and fulfill your singing telegram orders, including personalized content.

• Customer Support: To respond to your inquiries, provide customer service, and address any issues.

• Personalization: To customize the telegram based on the information you provide (e.g., song choices, recipient’s name).

• Communication: To send you email confirmations, updates, or important notices related to your order.

• Improvement: To analyze user behavior and website performance in order to improve our website and services.

• Marketing (Optional): If you opt-in, we may send you marketing communications, special offers, or newsletters. You can opt-out at any time.

3. How We Share Your Information

We respect your privacy and will never sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party providers (e.g., payment processors, hosting services) who assist us in operating our website or delivering services.

• Legal Requirements: We may disclose your information if required to do so by law, or if we believe such action is necessary to protect the rights, property, or safety of our company, customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement a variety of security measures to ensure the safety of your personal information. We use secure servers, encryption, and trusted payment gateways to process transactions. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your computer that allow us to recognize your browser and remember certain information. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.

6. Your Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct or update any inaccurate information.

• Deletion: You may request that we delete your personal information, subject to legal requirements for record-keeping.

• Opt-Out: You may opt-out of receiving marketing emails by following the unsubscribe instructions in our communications.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

• Email: booknow@singingandsmiles.com